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"Calling passengers" - an ethical problem in the design of self-service websites amongst low-cost airlines in Ireland.
(Springer, 2007)
Ethics on the Internet has been a widely debated topic in recent years covering
issues that range from privacy to security to fraud. Little, however, has been written on more
subtle ethical questions such as the exploitation ...
A review of ethics in the design of self-service websites amongst low-cost carriers in Ireland.
(2007-09)
Although ethical issues related to the Internet has been a widely debated topic, little has been
written on subtle ethical questions such as the exploitation of Web technologies to inhibit
customer service. Increasingly, ...