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Understanding net benefits: a citizen-based perspective on e-government success
(2009)
eGovernment promises more efficient services and a more responsive government. Despite substantial investment, increasing failure rates have prompted critics to argue that policy makers are not achieving this vision. ...
Implementing successful e-government in Ireland: the importance of business process redesign
(IGI Global, 2005)
Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate ...
The Role of Process Evolution in Achieving Citizen Centred e-Government
(2003)
The growth and popularity of e-commerce has both challenged and enabled public sector organizations to
redefine their levels of service. In the late 1990's E-government provided unparalleled opportunities for
governments ...
Usability and Acceptance in Small-Screen Information Systems
(2004)
The small screen sizes of mobile phones can create problems for users. There is a need for acceptable user interfaces
that enable a better, more maximised use of the limited screen size while still providing high ...
A Click And Bricks Strategy For eGovernment
(2004)
Two of the central challenges of e-government are the need for "joined-up" government
through agency collaboration, and the need to provide "citizen-centred" government,
where services and information are integrated ...
Implementation Strategies for E-Government: A Stakeholder Analysis Approach
(2004)
This paper reports from a comprehensive study of e-government implementation in Ireland, conducted
over the last two years. An in-depth case study is presented detailing the development of a dual
strategy for implementation ...
The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint
(2008-09-26)
E-Government provides unprecedented opportunities to improve citize
services and achieve cost efficiencies through process change. As a resul
implementation models have been developed to support the successfu
attainment ...
E-Government evolution in Ireland: A framework for successful implementation.
(IGI Global, 2005)
E-government provides unparalleled opportunities for governments to streamline processes and
improve customer service. As a result, achieving successful citizen centric e-government has
become a key concern for many ...
Innovation and the information society: policy coherence and governance in Ireland.
(IGI Global, 2005)
This paper is part of the Irish contribution to the OECD project on 'Monitoring and Implementing Horizontal Innovation Policy' (MONIT). The objective of MONIT is to generate knowledge on how to improve innovation policy ...
The role of business process redesign in creating e-government in Ireland
(Emerald, 2006)
The growth and popularity of e-commerce has both challenged and enabled public sector
organizations to redefine their levels of service. E-government provides unparalleled
opportunities for governments to streamline ...