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Understanding net benefits: a citizen-based perspective on e-government success
(2009)
eGovernment promises more efficient services and a more responsive government. Despite substantial investment, increasing failure rates have prompted critics to argue that policy makers are not achieving this vision. ...
The Role of Process Evolution in Achieving Citizen Centred e-Government
(2003)
The growth and popularity of e-commerce has both challenged and enabled public sector organizations to
redefine their levels of service. In the late 1990's E-government provided unparalleled opportunities for
governments ...
Usability and Acceptance in Small-Screen Information Systems
(2004)
The small screen sizes of mobile phones can create problems for users. There is a need for acceptable user interfaces
that enable a better, more maximised use of the limited screen size while still providing high ...
A Click And Bricks Strategy For eGovernment
(2004)
Two of the central challenges of e-government are the need for "joined-up" government
through agency collaboration, and the need to provide "citizen-centred" government,
where services and information are integrated ...
Implementation Strategies for E-Government: A Stakeholder Analysis Approach
(2004)
This paper reports from a comprehensive study of e-government implementation in Ireland, conducted
over the last two years. An in-depth case study is presented detailing the development of a dual
strategy for implementation ...
The role of process evolution in achieving citizen centered e-government
(Association for Information Systems, 2003)
The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990¿s E-government provided unparalleled opportunities for governments ...