Browsing by Author "Vornhagen, Heike"

Now showing items 1-4 of 4

    • Do city dashboards make sense? Conceptualising user experiences and challenges in using city dashboards. A case study 

      Vornhagen, Heike; Zarrouk, Manel; Davis, Brian; Young, Karen (Association for Computing Machinery (ACM), 2021-06-09)
      City dashboards present information about a city to a broad audience with some thought given as to how some of these audiences might understand the information. However, little research has looked at how ’citizens’ make ...

    • Sensemaking of complex sociotechnical systems: the case of governance dashboards 

      Vornhagen, Heike; Davis, Brian; Zarrouk, Manel (Association for Computing Machinery (ACM), 2018-05-30)
      This research project is concerned with developing a suitable visualization model to depict a complex socio-technical system such as a city. It focuses on governance dashboards as the main starting point as these aim to ...

    • Supporting sense-making experiences of city dashboards - a design solution 

      Vornhagen, Heike (NUI Galway, 2021-10-05)
      Public city dashboards are online platforms giving access to data and information about a city to users. Giving access to data must, however, include methods to enable citizens to use this data which, first and foremost, ...

    • Understanding my city through dashboards. How hard can it be? 

      Vornhagen, Heike; Young, Karen; Zarrouk, Manel (International Federation for Information Processing (IFIP) and eJournal of eDemocracy and Open Government (JeDEM), 2019-09-02)
      This paper describes research into how current city dashboards support users' sensemaking processes. It uses criteria identified in previous research concerning visualisation and applies these to a number of city dashboards ...