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dc.contributor.authorCallagy, Claireen
dc.description.abstractThis study examines how purchasing portfolio management can be used to gain competitive advantage when using Commercial-off-the-Shelf (COTS) software products in software development. A case study research method was chosen, using a qualitative data gathering approach. The study is based in a large telecommunications company that uses an extensive number of COTS software products in the software development of a telecommunications software system. Although there are many advantages to using COTS software products, there are also many disadvantages. There is a high degree of buyer lock-in, and the many challenges are attributed to vendor-controlled change and market conditions. The case study findings indicate that purchasing portfolio management is a valuable technique to classify COTS products, analyse buyer-suppler relationships and to determine what strategic actions are needed to gain competitive advantage. The approach offers a structured and comprehensive classification approach that can be customised to each company¿s context and considers supply market complexities as well as the importance of the product to business strategy.en
dc.subjectTechnology managementen
dc.titleCommercial Off-The-Shelf Software: Using Purchasing Portfolio Management to Gain Competitive Advantageen

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