Show simple item record

dc.contributor.authorHughes, Martinen
dc.contributor.authorScott, Murrayen
dc.contributor.authorGolden, Williamen
dc.date.accessioned2011-01-21T15:18:47Zen
dc.date.available2011-01-21T15:18:47Zen
dc.date.issued2005en
dc.identifier.citationHughes, M., Scott, M., & Golden, W. (2005). Implementing successful e-government in Ireland: the importance of business process redesign. In A.-V. Anttiroiko (Ed.), Encyclopedia of Digital Government New York: IGI Global.en
dc.identifier.isbn9781591407898en
dc.identifier.urihttp://hdl.handle.net/10379/1561en
dc.description.abstractCompetitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate in a competitive environment, changes in management philosophies are causing public-sector organisations to think and act more like private-sector organisations (Gulledge & Sommers, 2002). Electronic government is one means by which governments can offer more effective and efficient services (Layne & Lee, 2001). This article investigates the evolution of e-government in Ireland. A case study is presented detailing how the Irish government's e-government strategy was devised and implemented. The success of this implementation yields valuable insights into the identification and management of critical concerns during the evolvement and attainment of business-process redesign in e-government. Cumulatively, these lessons provide a road map for the successful attainment of citizen-centric e-government.en
dc.formatapplication/pdfen
dc.language.isoenen
dc.publisherIGI Globalen
dc.subjecte-Governmenten
dc.subjectIrelanden
dc.subjectEnterprise Agilityen
dc.titleImplementing successful e-government in Ireland: the importance of business process redesignen
dc.typeBook chapteren
dc.local.publishedsourcehttp://www.igi-global.com/Bookstore/Chapter.aspx?TitleId=11496en
dc.description.peer-reviewedpeer-revieweden
nui.item.downloads507


Files in this item

Attribution-NonCommercial-NoDerivs 3.0 Ireland
This item is available under the Attribution-NonCommercial-NoDerivs 3.0 Ireland. No item may be reproduced for commercial purposes. Please refer to the publisher's URL where this is made available, or to notes contained in the item itself. Other terms may apply.

The following license files are associated with this item:

Thumbnail

This item appears in the following Collection(s)

Show simple item record