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dc.contributor.authorScott, Murrayen
dc.contributor.authorHill, Seamusen
dc.contributor.authorActon, Thomasen
dc.contributor.authorHughes, Martinen
dc.date.accessioned2011-01-11T15:40:10Zen
dc.date.available2011-01-11T15:40:10Zen
dc.date.issued2006en
dc.identifier.citationScott, M., Hill, S., Acton, T., & Hughes, M. (2006). Biometric identities and e-government services. In A.-V. Anttiroiko (Ed.), Encyclopaedia of e-commerce, e-government, and mobile commerce. New York: IGI Global.en
dc.identifier.isbn9781599049472en
dc.identifier.urihttp://hdl.handle.net/10379/1524en
dc.description.abstractGovernments are using the Internet and e-commerce technologies to provide public services to their citizens (Watson & Mundy, 2001). In so doing, governments aim to form better relationships with businesses and citizens by providing more efficient and effective services (Al-Kibisi, de Boer, Mourshed, & Rea, 2001). E-government provides opportunities to streamline and improve internal governmental processes, enable efficiencies in service delivery, and improve customer service (Bannister & Walsh, 2002). As a result, achieving successful e-government delivered over the Internet has become a key concern for many governments (Eyob, 2004). Additionally, there are privacy, security, and trust issues for citizens interacting with government services compounded by the electronic nature of the interaction. Biometric identifiers may present a solution to some of these concerns, leading to increased levels of secure, private, and trusted e-government interactions.en
dc.formatapplication/pdfen
dc.language.isoenen
dc.publisherIGI Globalen
dc.subjecte-Governmenten
dc.subjectBiometricsen
dc.subjecte-Commerceen
dc.subjectInterneten
dc.subjectServicesen
dc.subjectAuthenticationen
dc.subjectSecurityen
dc.subjectPrivacyen
dc.subjectTrusten
dc.subjectAccountancy & Financeen
dc.titleBiometric identities and e-government services.en
dc.typeBook chapteren
dc.local.publishedsourcehttp://www.igi-global.com/Bookstore/Chapter.aspx?TitleId=9782en
dc.description.peer-reviewedpeer-revieweden
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