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Implementing successful e-government in Ireland: the importance of business process redesign
(IGI Global, 2005)
Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate ...
E-Government evolution in Ireland: A framework for successful implementation.
(IGI Global, 2005)
E-government provides unparalleled opportunities for governments to streamline processes and
improve customer service. As a result, achieving successful citizen centric e-government has
become a key concern for many ...