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The role of business process redesign in creating e-government in Ireland
(Emerald, 2006)
The growth and popularity of e-commerce has both challenged and enabled public sector
organizations to redefine their levels of service. E-government provides unparalleled
opportunities for governments to streamline ...
Biometric identities and e-government services.
(IGI Global, 2006)
Governments are using the Internet and e-commerce technologies to provide public services to their citizens (Watson & Mundy, 2001). In so doing, governments aim to form better relationships with businesses and citizens by ...