The Development of Monitoring Tools for ISPCC Services
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Merriman, B., Robins, L., Canavan, J. and Dolan, P. (2008) The Development of Monitoring Tools for ISPCC Services, Galway: report prepared by the Child and Family Research Centre for the ISPCC
The ISPCC Citizen Child Strategy (ISPCC, 2005) includes a proposal to evaluate the effect of its work. In order to undertake such an evaluation, a system of performance and outcome measurement that was valid and reliable for the service users of the ISPCC was required. The aim of this project was to develop a comprehensive framework to measure the processes and outcomes of the work of the ISPCC.