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The Impact of Agile Practices on Trust in Software Project Teams
Agile software development involves self-managing teams that are empowered and responsible for meeting project goals in whatever way they deem suitable. Managers must place more trust in such teams than they do in teams ...
An eye tracking pilot study of optional decision constructs in B2C transactional processes
(14th International Conference on WWW/INTERNET (ICWI), 2015-10)
Previous research indicated the design of certain decision constructs could be unclear to users in the business to consumer (B2C) transactional process. This pilot study, using eye tracking and cued retrospective think-aloud ...