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The Role of Process Evolution in Achieving Citizen Centred e-Government
The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990's E-government provided unparalleled opportunities for governments ...
Usability and Acceptance in Small-Screen Information Systems
The small screen sizes of mobile phones can create problems for users. There is a need for acceptable user interfaces that enable a better, more maximised use of the limited screen size while still providing high ...
Implementation Strategies for E-Government: A Stakeholder Analysis Approach
This paper reports from a comprehensive study of e-government implementation in Ireland, conducted over the last two years. An in-depth case study is presented detailing the development of a dual strategy for implementation ...
A Click And Bricks Strategy For eGovernment
Two of the central challenges of e-government are the need for "joined-up" government through agency collaboration, and the need to provide "citizen-centred" government, where services and information are integrated ...