The department has long been reputed for its excellence in teaching and its personal, student-friendly orientation. In recent years our research activities have also flourished, evidenced by the body of scholarly work being published by staff within international journals and conferences. Two members of the department have been recently awarded Government of Ireland Senior Scholarships by the Irish Research Council for Humanities and the Social Sciences (IRCHSS).

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Recent Submissions

  • A Delphi study on collaborative learning in distance education: The faculty perspective 

    O'Neill, Susan; Scott, Murray; Conboy, Kieran (2011)
    This paper focuses on the factors that influence collaborative learning in distance education. Distance education has been around for many years and the use of collaborative learning techniques in distance education is ...
  • Perceptions of information system success in the public sector: Webmasters at the steering wheel? 

    Scott, Murray (Emerald, 2012)
    Purpose - This study explores the relationships between constructs of Information System (IS) success in the public sector, as perceived by webmaster intermediaries, and investigates how user testing affects these ...
  • Web Reservation International 

    Cunningham, James; Golden, William (2005)
    The case describes the market growth of Web Reservation International an Irish SME company, which is a market leader in the Budget, Independent and Youth Travel (BIYT) market through its online reservation system. The ...
  • The Role of Process Evolution in Achieving Citizen Centred e-Government 

    Scott, Murray; Golden, William; Hughes, Martin (2003)
    The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990's E-government provided unparalleled opportunities for governments ...
  • Usability and Acceptance in Small-Screen Information Systems 

    Scott, Murray; Gudea, Sorin; Golden, William; Acton, Thomas (2004)
    The small screen sizes of mobile phones can create problems for users. There is a need for acceptable user interfaces that enable a better, more maximised use of the limited screen size while still providing high ...
  • Implementation Strategies for E-Government: A Stakeholder Analysis Approach 

    Golden, William; Scott, Murray; Hughes, Martin (2004)
    This paper reports from a comprehensive study of e-government implementation in Ireland, conducted over the last two years. An in-depth case study is presented detailing the development of a dual strategy for implementation ...
  • Risk mitigation and risk absorbsion in IOS: A proposed investigative study 

    Golden, William; Panteli, Niki; Powell, Philip; Hughes, Martin (2004)
    This study examines the risk consequences of participation in inter-organisational information systems (IOS). The research aims to identify the risk mitigation and risk absorption impacts of IOS participation and ...
  • A Click And Bricks Strategy For eGovernment 

    Scott, Murray; Hughes, Martin; Golden, William (2004)
    Two of the central challenges of e-government are the need for "joined-up" government through agency collaboration, and the need to provide "citizen-centred" government, where services and information are integrated ...
  • Effects Of See-Through Interfaces On User Acceptance Of Small-Screen Information Systems 

    van der Heijden, Hans; Golden, William; Acton, Thomas (2008-11-26)
    Small-screen devices such as mobile phones are increasingly pervasive. Reduced screen areas compromise the ease-of-use of such devices, and consequently, a concern for system designers becomes the maximization of ...
  • Energy Management Information Systems: An Exploratory Study Of Implementations Using Adaptive Structuration Theory 

    Molloy, Padraig; Golden, William; Kirwan, Orla (2008-11-26)
    This research is focusing on the implementation of an Information System (IS), more specifically a building energy management system (BEMS) within several organisations. One of the EU's 7th Framework Programme's (FP7) ...
  • The Effectiveness of Decision Support Systems on Mobile Devices 

    Acton, Thomas; van der Heijden, Hans; Golden, William (2008-11-26)
    This paper reports the results of an experiment as part of a study assessing the impact of decision aid use on performance-based decision-making. We examine the effect of a single- user decision support mechanism for ...
  • Managing Lean Supply and Innovation: Cross-cultural Knowledge Transfer in an Multi-national Company 

    Donnellan, Brian; Xu, Susanna Xin; Costello, Gabriel; Golden, William (2008)
    There is growing evidence that organisations are increasingly using the concept of lean supply to foster innovation. This paper considers key factors that influence this management approach in the context of the ...
  • E-learning and Business Models: An Exploratory Study 

    Golden, William; Nagle, Tadgh (2008-10-20)
    The debate on the usefulness of business models to the IT/IS and strategy domains is fraught with confusion and contradictory views. However, recent research has indicated a convergence of ideas and a solid role for ...
  • Presenting the un-presentable: how to display data for decision making 

    Acton, Thomas; van der Heijden, Hans; Golden, William (2008-10-20)
    A concern with computer systems is how best to present onscreen data. This can be particularly problematic for large quantities of data and in contexts of organisational and managerial decision making. Another concern ...
  • National Innovation Systems and Entrepreneurship 

    Higgins, Eoin; Golden, William; Lee, Soo Hee (2008-09-26)
    Porter (1990) argues that the future battles for competitiveness will not be fought just between organisations but also between nations. Looking at the nation as the unit of analysis, one way to become more competitive ...
  • Rethinking the Role of the IS Function 

    Finnegan, Pat; Golden, William (2008-09-26)
    This paper proposes that IS managers need to review what they regard as their core competencies if they are to be a valuable asset to organisations in the 1990s. The authors start by questioning whether the IS function ...
  • The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint 

    Hughes, Martin; Scott, Murray; Golden, William (2008-09-26)
    E-Government provides unprecedented opportunities to improve citize services and achieve cost efficiencies through process change. As a resul implementation models have been developed to support the successfu attainment ...