dc.contributor.author | Golden, William | en |
dc.contributor.author | Scott, Murray | en |
dc.contributor.author | Hughes, Martin | en |
dc.date.accessioned | 2008-11-28T12:23:38Z | en |
dc.date.available | 2008-11-28T12:23:38Z | en |
dc.date.issued | 2004 | en |
dc.identifier.citation | Scott, M., Golden, W., & Hughes, M. (2004) Implementation Strategies for E-Government: A Stakeholder Analysis Approach. In the 12th European Conference on Information Systems, Turku, Finland, pp 203-215 | en |
dc.identifier.uri | http://hdl.handle.net/10379/77 | en |
dc.description.abstract | This paper reports from a comprehensive study of e-government implementation in Ireland, conducted
over the last two years. An in-depth case study is presented detailing the development of a dual
strategy for implementation and provides a comparison of the results from this approach. The success
and shortcomings of both approaches are identified, providing in-depth analysis into the identification
and management of critical concerns in the implementation of citizen-centred e-government.
Specifically, this paper highlights the importance of accounting for social and political features,
unique to the public sector, which in this case have had a decisive impact on e-government
implementation. Public sector organisations in particular present unique challenges to the
implementation process and implementation strategies often require particular attention to the social
and political elements inherent in organisational change. In e-government implementation, the main
barriers are not technical but social and cultural. Implementation strategies should therefore support
the process of managing stakeholder relations in order to reduce the risk of stakeholder conflict and
ensure the success of e-government initiatives. | en |
dc.format | application/pdf | en |
dc.language.iso | en | en |
dc.rights | Attribution-NonCommercial-NoDerivs 3.0 Ireland | |
dc.rights.uri | https://creativecommons.org/licenses/by-nc-nd/3.0/ie/ | |
dc.subject | Internet in public administration | en |
dc.subject | Electronic government information | en |
dc.subject | Public administration Ireland | en |
dc.title | Implementation Strategies for E-Government: A Stakeholder Analysis Approach | en |
dc.type | Conference Paper | en |
nui.item.downloads | 1791 | |