Browsing College of Medicine, Nursing and Health Sciences by Author "O’Connor, Paul"
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Analysing complaints about primary care with the healthcare complaints analysis tool (General Practice): A user’s guide
O’Dowd, Emily; Lydon, Sinéad; Reader, Tom; Gillespie, Alex; O’Connor, Paul (National University of Ireland Galway, 2022-01)General practice is a vital aspect of the health service, with large numbers of patient contacts every year1. While general practice is often seen as inherently less risky than secondary care2, errors have been found to ...