Browsing Mechanical Engineering (Conference Papers) by Subject "Service sector"
Now showing items 1-2 of 2
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A framework to support knowledge transfer in the service sector
(2010)This paper introduces a framework for supporting and analysing knowledge transfer in the service sector, which centres on the individual in the process. It argues that the individual is at the centre of the transfer process ... -
Knowledge Management Practices in Service SMEs
(2012-01)Knowledge management is a critical component of competitive success in service organizations. Knowledge management centers on creating new knowledge and utilizing existing knowledge. While utilizing existing knowledge ...