Browsing Whitaker Institute for Innovation and Societal Change by Subject "e-government"
Now showing items 1-2 of 2
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The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint
(2008-09-26)E-Government provides unprecedented opportunities to improve citize services and achieve cost efficiencies through process change. As a resul implementation models have been developed to support the successfu attainment ... -
Understanding net benefits: a citizen-based perspective on e-government success
(2009)eGovernment promises more efficient services and a more responsive government. Despite substantial investment, increasing failure rates have prompted critics to argue that policy makers are not achieving this vision. ...