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dc.contributor.authorO'Connor, Paul
dc.identifier.citationO'Connor, P., Flin, R., & Fletcher, G. (2002) 'Methods used to evaluate the effectiveness of CRM training: A literature review'. Journal Of Human Factors And Aerospace Safety, 2 (3):217-234.en_US
dc.description.abstractThis review paper examines the methods used to evaluate Crew Resource Management (CRM) training in 48 published studies from aviation (40) and other industries. The training evaluation techniques are categorised in terms of reactions, learning, attitudes, behaviour and organisational effects. It was found that in general CRM training was well received, resulted in a positive change in CRM attitudes, and had the desired effect on CRM behaviours. However, from the evidence available it is not possible to be as certain about the influence of the training on the organisation as a whole. This is because there are few studies that have made a rigorous assessment of the effects of CRM training on organisational metrics such as safety or productivity.en_US
dc.relation.ispartofJournal Of Human Factors And Aerospace Safetyen
dc.subjectCrew Resource Managementen_US
dc.subjectTraining evaluationen_US
dc.subjectAviation industryen_US
dc.titleMethods used to evaluate the effectiveness of CRM training: A literature review.en_US
dc.local.contactPaul O'Connor, Cisc, Nuig. Email:

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