Now showing items 1-2 of 2

  • Opaque web practices among low-cost carriers 

    Torres, Ann M.; Barry, Chris; Hogan, Mairead (Elsevier Ltd., 2009-11)
    The low-cost airlines' adoption of Web technologies to facilitate direct sales has accelerated their market penetration. However, some low-cost carriers are increasingly using Websites to create distance between themselves ...
  • Questioning the use of opaque web practices among low-cost airline carriers 

    Barry, Chris; Torres, Ann M. (ECIS Standing Committee, 2008-06-09)
    Modest attention has been given to the subtle ethical issues of ¿best practice¿ on the Internet, such as the exploitation of Web technologies to inhibit or avoid customer service. Increasingly, some firms are using ...