Now showing items 1-7 of 7

  • "Calling passengers" - an ethical problem in the design of self-service websites amongst low-cost airlines in Ireland. 

    Barry, Chris; Torres, Ann M. (Springer, 2007)
    Ethics on the Internet has been a widely debated topic in recent years covering issues that range from privacy to security to fraud. Little, however, has been written on more subtle ethical questions such as the exploitation ...
  • Opaque web practices among low-cost carriers 

    Torres, Ann M.; Barry, Chris; Hogan, Mairéad (Elsevier, 2009-04-01)
    The low-cost airlines' adoption of Web technologies to facilitate direct sales has accelerated their market penetration. However, some low-cost carriers are increasingly using Websites to create distance between themselves ...
  • Opaque web practices among low-cost carriers 

    Torres, Ann M.; Barry, Chris; Hogan, Mairead (Elsevier Ltd., 2009-11)
    The low-cost airlines' adoption of Web technologies to facilitate direct sales has accelerated their market penetration. However, some low-cost carriers are increasingly using Websites to create distance between themselves ...
  • Questioning the use of opaque web practices among low-cost airline carriers 

    Barry, Chris; Torres, Ann M. (ECIS Standing Committee, 2008-06-09)
    Modest attention has been given to the subtle ethical issues of ¿best practice¿ on the Internet, such as the exploitation of Web technologies to inhibit or avoid customer service. Increasingly, some firms are using ...
  • A review of ethics in the design of self-service websites amongst low-cost carriers in Ireland. 

    Barry, Chris; Torres, Ann M. (2007-09)
    Although ethical issues related to the Internet has been a widely debated topic, little has been written on subtle ethical questions such as the exploitation of Web technologies to inhibit customer service. Increasingly, ...
  • A study of opacity in web design practices. 

    Barry, Chris; Hogan, Mairead; Torres, Ann M. (Irish Academy of Management, 2010-09-01)
    That IS and IT practitioners should use best practice in information systems development is pretty much universally taken for granted. We expect systems to be developed that enhance the user experience and allow them to ...
  • Tricks and clicks - how low-cost carriers ply their trade through self-service websites 

    Barry, Chris; Torres, Ann M. (Springer Verlag, 2009)
    Ethics on the Internet has been a widely debated topic in recent years, covering issues that range from privacy to security to fraud. Little, however, has been written on more subtle ethical questions, such as the exploitation ...