Now showing items 1-3 of 3

  • The Implementation Of Citizen-Centred E-government: a Stakeholder Viewpoint 

    Hughes, Martin; Scott, Murray; Golden, William (2008-09-26)
    E-Government provides unprecedented opportunities to improve citize services and achieve cost efficiencies through process change. As a resul implementation models have been developed to support the successfu attainment ...
  • The Public Value of eGovernment 

    Scott, Murray (2011-06-05)
    The ultimate question about the success of eGovernment depends on how citizens perceive its value. Although the literature highlights the primacy of the user in evaluating Information Systems (IS), little is known about ...
  • Understanding net benefits: a citizen-based perspective on e-government success 

    Scott, Murray; Golden, William (2009)
    eGovernment promises more efficient services and a more responsive government. Despite substantial investment, increasing failure rates have prompted critics to argue that policy makers are not achieving this vision. ...