Now showing items 1-8 of 8

  • Biometric identities and e-government services. 

    Scott, Murray; Hill, Seamus; Acton, Thomas; Hughes, Martin (IGI Global, 2006)
    Governments are using the Internet and e-commerce technologies to provide public services to their citizens (Watson & Mundy, 2001). In so doing, governments aim to form better relationships with businesses and citizens by ...
  • E-Government evolution in Ireland: A framework for successful implementation. 

    Golden, William; Hughes, Martin; Scott, Murray (IGI Global, 2005)
    E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many ...
  • Implementing successful e-government in Ireland: the importance of business process redesign 

    Hughes, Martin; Scott, Murray; Golden, William (IGI Global, 2005)
    Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate ...
  • Innovation and the information society: policy coherence and governance in Ireland. 

    Ramirez, Paulina; Scott, Murray; Golden, William (IGI Global, 2005)
    This paper is part of the Irish contribution to the OECD project on 'Monitoring and Implementing Horizontal Innovation Policy' (MONIT). The objective of MONIT is to generate knowledge on how to improve innovation policy ...
  • Public sector IT outsourcing: a framework for evaluating risk 

    Scott, Murray (IFIP, 2010-08-30)
    A recent trend has seen the significant growth of governments outsourcing IT projects to private sector partners. However, despite the high risk of failure in public sector IT projects, the literature on outsourcing risks ...
  • The role of business process redesign in creating e-government in Ireland 

    Hughes, Martin; Scott, Murray; Golden, William (Emerald, 2006)
    The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. E-government provides unparalleled opportunities for governments to streamline ...
  • The role of process evolution in achieving citizen centered e-government 

    Golden, William; Hughes, Martin; Scott, Murray (Association for Information Systems, 2003)
    The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990¿s E-government provided unparalleled opportunities for governments ...
  • Understanding eGovernment implementation from an NPM strategic reform perspective 

    Scott, Murray; Robbins`, Geraldine (Association for Information Systems, 2010)
    New Public Management (NPM) is a set of private sector management principles which have had a significant impact in the shaping of policy reform agendas in many governments. This article seeks to understand the influence ...