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dc.contributor.authorFolan *, P.
dc.contributor.authorBrowne, J.
dc.identifier.citationFolan *, P. Browne, J. (2005). Development of an extended enterprise performance measurement system. Production Planning & Control 16 (6), 531-544
dc.description.abstractThis paper discusses the development of a performance measurement system specifically designed for the requirements of the extended enterprise, via two performance measurement frameworks: the structural extended enterprise balanced scorecard and the procedural framework for the selection and implementation of measures. The extended enterprise balanced scorecard offers a four-perspective framework, implemented at each node, that provides a generic structure for the management of performance measures in the extended enterprise; while the procedural framework operates at both the local and holistic levels, to provide a step-by-step generic process towards performance measure selection and implementation. When combined, the two frameworks produce the basic extended enterprise performance measurement ( EEPM) system, which was subsequently tested at a first-tier supplier in the European automotive industry. The characteristics of the extended enterprise are taken as a given starting point, and the paper concludes by pointing out the need for extended enterprise performance management to balance the developments outlined here.
dc.publisherInforma UK Limited
dc.relation.ispartofProduction Planning & Control
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 Ireland
dc.subjectextended enterprise
dc.subjectperformance measurement
dc.subjectintra-organisational performance measurement
dc.subjectinter-organisational performance measurement
dc.subjectbalanced scorecard
dc.titleDevelopment of an extended enterprise performance measurement system

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Attribution-NonCommercial-NoDerivs 3.0 Ireland
Except where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivs 3.0 Ireland