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    Development of an extended enterprise performance measurement system

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    Date
    2005-09-01
    Author
    Folan *, P.
    Browne, J.
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    Cited 65 times in Scopus (view citations)
    
    Recommended Citation
    Folan *, P. Browne, J. (2005). Development of an extended enterprise performance measurement system. Production Planning & Control 16 (6), 531-544
    Published Version
    https://ore.exeter.ac.uk/repository/bitstream/10871/17131/2/Development%20of%20an%20extended%20enterprise%20performance%20measurement%20system.pdf
    Abstract
    This paper discusses the development of a performance measurement system specifically designed for the requirements of the extended enterprise, via two performance measurement frameworks: the structural extended enterprise balanced scorecard and the procedural framework for the selection and implementation of measures. The extended enterprise balanced scorecard offers a four-perspective framework, implemented at each node, that provides a generic structure for the management of performance measures in the extended enterprise; while the procedural framework operates at both the local and holistic levels, to provide a step-by-step generic process towards performance measure selection and implementation. When combined, the two frameworks produce the basic extended enterprise performance measurement ( EEPM) system, which was subsequently tested at a first-tier supplier in the European automotive industry. The characteristics of the extended enterprise are taken as a given starting point, and the paper concludes by pointing out the need for extended enterprise performance management to balance the developments outlined here.
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    http://hdl.handle.net/10379/9171
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