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Now showing items 1-6 of 6
Framing or gaming? Constructing a study to explore the impact of option presentation on consumers
(2016-02-18)
The manner in which choice is framed influences individuals’ decision-making. This
research examines the impact of different decision constructs on decision-making by
focusing on the more problematic decision constructs: ...
How do firms present choice to consumers? Some unusual decision constructs along the B2C transaction process
(2015)
Certain features amongst some online retailers are atypical of ‘good’ design; the
transaction process presents consumers with optional extras that not only slowed the
process down, but also stressed and agitated consumers. ...
Questioning the use of opaque web practices among low-cost airline carriers
(ECIS Standing Committee, 2008-06-09)
Modest attention has been given to the subtle ethical issues of ¿best practice¿ on the Internet, such as
the exploitation of Web technologies to inhibit or avoid customer service. Increasingly, some firms are
using ...
Opaque web practices among low-cost carriers
(Elsevier, 2009-04-01)
The low-cost airlines' adoption of Web technologies to facilitate direct sales has accelerated their market penetration. However, some low-cost carriers are increasingly using Websites to create distance between themselves ...
Low-Cost Carriers and High-Tech Barriers - User Views on Questionable Web Design Practices in Ireland
(Irish Academy of Management, 2011)
hat information systems/information technology (IS/IT) practitioners should use best practice in information systems development is universally agreed. We expect systems to enhance the user experience and allow them to ...
Opaque web practices among low-cost carriers
(Elsevier Ltd., 2009-11)
The low-cost airlines' adoption of Web technologies to facilitate direct sales has accelerated their market penetration. However, some low-cost carriers are increasingly using Websites to create distance between themselves ...