That IS and IT practitioners should use best practice in information systems development is pretty much universally taken for granted. We expect systems to be developed that enhance the user experience and allow them to ...

Modest attention has been given to the subtle ethical issues of ¿best practice¿ on the Internet, such as the exploitation of Web technologies to inhibit or avoid customer service. Increasingly, some firms are using ...

This paper presents further results from a longitudinal research study that has been conducted with one organization, the Western Financial Services (WFS) Group, over a six-year period (Barry 2004). They operate in the ...

While early cited benefits of Enterprise Resource Planning (ERP) or enterprise systems remain for the most part highly desirable, it is often the case that the promise of delivery differs from reality. Many now agree that ...

The paper describes the views of the principals involved in the initial stages of planning and development of an MSc in Technology Management programme in Ireland prior to its commencement, and subsequently elicits the ...

Ethics on the Internet has been a widely debated topic in recent years covering issues that range from privacy to security to fraud. Little, however, has been written on more subtle ethical questions such as the exploitation ...