Browsing College of Business, Public Policy and Law by Author "Coakley, Alec"
Now showing items 1-3 of 3
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The importance of apology to mediation: A mixed-methods study of role, effectiveness and implications for practice
Curran, Deirdre; Coakley, Alec (Maynooth University, 2021)This paper explores the role of apology in the resolution of conflict through mediation. The paper outlines the distinctive features of mediation that contribute to its unique potential to help restore relationships, with ... -
Shaping the agenda 1: exploring the competencies, skills and behaviours of effective workplace mediators
Curran, Deirdre; Barry, Barry; Bouchier, Margaret; Coakley, Alec; Dillon, James; Joyce, Cyril; Kenny, Treasa; Meehan, Louisa; Kokaylo, Oksana; Murray, Genevieve (Kennedy Institute Workplace Mediation Research Group, 2016)The Kennedy Institute Workplace Mediation Research Group (KIWMRG) is a group of academics and mediation practitioners attached to the Kennedy Institute of Conflict Resolution, Maynooth University, Ireland. The ... -
Shaping the agenda 2: implications for workplace mediation training, standards and practice in Ireland
Curran, Deirdre; Barry, Brian; Bouchier, Margaret; Coakley, Alec; Dillon, James; Joyce, Cyril; Kenny, Treasa; Meehan, Louisa; Kokaylo, Oksana; Murray, Genevieve (Kennedy Institute Workplace Mediation Research Group (KIWMRG), 2016)The aim of this project is two-fold: To provide a comprehensive review of the international literature regarding the competencies, skills, and behaviours of effective workplace mediators and To provide an analysis of the ...