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dc.contributor.authorClohessy, Trevor
dc.contributor.authorActon, Thomas
dc.contributor.authorMorgan, Lorraine
dc.identifier.citationTrevor, Clohessy, Thomas, Acton, & Lorraine, Morgan. (2017). The Impact of Cloud-Based Digital Transformation on IT Service Providers: Evidence From Focus Groups. International Journal of Cloud Applications and Computing (IJCAC), 7(4), 1-19. doi: 10.4018/IJCAC.2017100101en_IE
dc.description.abstractCloud-based digital transformation is having a profound impact on new and incumbent information technology service providers. In transitioning from traditional to cloud-based service provision, some IT service providers are experiencing substantial difficulties in realizing effective business models. Taking the perspective of 20 large business model mature and small and medium enterprise born-on-the-cloud multinational IT service providers, this focus group study contributes to the dearth of research examining the broader impact of cloud computing on IT service providers' business model. The study provides two core insights. First, using the STOF business model framework, the paper provides a vivid contextual understanding of the nuanced impact of cloud computing along four core business model domains: service, technological, organisational and financial. Second, the study identifies a number of salient challenges which are impacting IT service providers' efforts to effectively leverage the benefits of cloud-based digital transformation.en_IE
dc.publisherIGI Globalen_IE
dc.relation.ispartofInternational Journal of Cloud Applications and Computing (IJCAC)en
dc.subjectBusiness modelen_IE
dc.subjectCloud computingen_IE
dc.subjectDigital transformationen_IE
dc.subjectFocus groupsen_IE
dc.subjectIT service provideren_IE
dc.titleThe impact of cloud-based digital transformation on IT service providers: Evidence from focus groupsen_IE
dc.local.contactTrevor Clohessy, Whitaker Institute, Nui Galway. Email:

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