Now showing items 1-1 of 1

    • An empirical study into Ishikawa's basic tools of QC in European organisations 

      Antony, Jiju; McDermott, Olivia; Sony, Michael (iqcongress2021 (iqcongress2021.srmek.org), 2021-06-29)
      The purpose of this European study is to investigate the statement of Dr Ishikawa that "95% of problems in processes can be solved using the 7 Quality Control (QC) tools". An online survey instrument was developed, ...