Now showing items 1-2 of 2

    • An empirical study into Ishikawa's basic tools of QC in European organisations 

      Antony, Jiju; McDermott, Olivia; Sony, Michael (iqcongress2021 (iqcongress2021.srmek.org), 2021-06-29)
      The purpose of this European study is to investigate the statement of Dr Ishikawa that "95% of problems in processes can be solved using the 7 Quality Control (QC) tools". An online survey instrument was developed, ...
    • Mapping the terrain for Lean Six Sigma 4.0 

      Antony, Jiju; McDermott, Olivia; Powell, Daryl; Sony, Michael (Springer, Cham, 2022-01-01)
      Lean Six Sigma (LSS) is a powerful methodology that integrates the best of two distinct approaches to business excellence: Lean and Six Sigma. While Six Sigma focuses on the systematic reduction of variation within pro- ...