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dc.contributor.authorMurphy, Thomas
dc.contributor.authorCormican, Kathryn
dc.date.accessioned2016-11-25T09:15:52Z
dc.date.available2016-11-25T09:15:52Z
dc.date.issued2015
dc.identifier.citationMurphy, T,Cormican, K (2015) 'Towards holistic goal centered performance management in software development: lessons from a best practice analysis'. International Journal Of Information Systems And Project Management, 3 :23-36. DOI: 10.12821/ijispm030402en_IE
dc.identifier.issn2182-7788
dc.identifier.urihttp://hdl.handle.net/10379/6174
dc.description.abstractThere are strong motivating factors for more effective performance measurement practices in software development. Astute practices in this domain are lauded to improve efficiency and effectiveness. However previous studies have shown that measurement in software is intricate, complex and fraught with challenges. Consequently it is poorly managed in practice. Our research seeks to better understand performance management in a real world software development setting in order to identify the challenges and generate a roadmap for improvement. This paper presents findings from an inductive analysis of a radical measurement program in a global software organization. Our study investigates the level at which non-compliance with best practice can explain the company's disappointing results. We found that a narrow focus on projects, rather than on organizational goals, has seriously hindered its success. We also found that the rate of change in the organization as a whole was impinging on the effective implementation of its measurement program. An analysis of the results demonstrates just how challenging software measurement is. The findings provide an evaluation of best practice relative to the literature that is informed by real industry experience.en_IE
dc.formatapplication/pdfen_IE
dc.language.isoenen_IE
dc.publisherSciKAen_IE
dc.relation.ispartofInternational Journal Of Information Systems And Project Managementen
dc.subjectSoftware measurementen_IE
dc.subjectMetricsen_IE
dc.subjectBest practiceen_IE
dc.subjectProject managementen_IE
dc.subjectChallengesen_IE
dc.subjectNon-complianceen_IE
dc.subjectExploratory researchen_IE
dc.subjectSuccessen_IE
dc.titleTowards holistic goal centered performance management in software development: lessons from a best practice analysisen_IE
dc.typeArticleen_IE
dc.date.updated2016-11-23T13:31:56Z
dc.identifier.doi10.12821/ijispm030402
dc.local.publishedsourcehttp:/dx.doi.org/10.12821/ijispm030402en_IE
dc.description.peer-reviewedpeer-reviewed
dc.contributor.funder|~|
dc.internal.rssid11047571
dc.local.contactKathryn Cormican, Mechanical & Biomedical Eng, Eng-2046, New Engineering Building, Nui Galway. 3975 Email: kathryn.cormican@nuigalway.ie
dc.local.copyrightcheckedNo
dc.local.versionSUBMITTED
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