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dc.contributor.authorBarry, Chris
dc.contributor.authorHogan, Mairéad
dc.contributor.authorTorres, Ann M.
dc.identifier.citationBarry, C., Hogan, M. and Torres, A. (2014) 'Identifying Essential and Optional Decision Constructs in On-line Transactional Processes' In: Escalona, M. J., Aragón, G., Linger, H., Lang, M., Barry, C., and Schneider, C(Eds.). Information System Development / Improving Enterprise Communication. New York : Springer.en_IE
dc.descriptionConference paperen_IE
dc.description.abstractAbstract Decision-making for users during an on-line transactional process has become fragmentarv’ and ‘start-stop’. Much of this discontinuance arises from decisions points that users or consumers are presented with. Recent studies into Web development and user interface design practices amongst some airlines concluded that many optional extras are not presented as opt-in decisions, and are therefore in breach of European Union regulation. Furthermore, some airlines are using ‘imaginative’, sometimes unusual, decision constructs such as a ‘must-opt’. This has been the source of the research question in this paper - what are the nature and t\^es of decision constructs that users encounter throughout on-line transactional processes? The findings presented herein make an incremental contribution in identifying and categorizing some new decision constructs alongside established ones.en_IE
dc.relation.ispartofInformation System Development / Improving Enterprise Communicationen
dc.subjectInformation systemsen_IE
dc.subjectWebsite designen_IE
dc.subjectOpt in / opt outen_IE
dc.subjectDecision constructsen_IE
dc.titleIdentifying essential and optional decision constructs in on-line transactional processesen_IE
dc.typeConference Paperen_IE
dc.description.peer-reviewedNot peer reviewed
dc.local.contactChris Barry, Business Information Systems, Room 376, Cairnes Building, Nui Galway. 2306 Email:

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