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Separating the wheat from the chaff: Evaluating success determinants for online Q&A communities
(NUI Galway, 2017-05-15)
Researchers and community managers try to measure the success of online communities using a variety of success determinants, such as member activity, turnover and interaction. Although many success determinants have been ...
The path to success: A study of user behaviour and success criteria in online communities
Maintaining online communities is vital in order to increase and retain their economic and social value. That is why community managers look to gauge the success of their communities by measuring a variety of user behaviour, ...