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On the correlation between topic and user behaviour in online communities
(ICWSM-16, 2016-05-20)
In the advancement of a better understanding of user behaviour on the Internet, clustering approaches are used as a means to group and categorise online communities. Although clustering approaches indicate similarity between ...
Separating the wheat from the chaff: Evaluating success determinants for online Q&A communities
(NUI Galway, 2017-05-15)
Researchers and community managers try to measure the success of online communities using a variety of success determinants, such as member activity, turnover and interaction. Although many success determinants have been ...
Modelling User Behaviour in Online Q&A Communities for Customer Support
(Springer, 2014)
[no abstract available]
The path to success: A study of user behaviour and success criteria in online communities
(ACM, 2017-08-23)
Maintaining online communities is vital in order to increase and retain their economic and social value. That is why community managers look to gauge the success of their communities by measuring a variety of user behaviour, ...
Reconstruction of Threaded Conversations in Online Discussion Forums
(Fifth International AAAI Conference on Weblogs and Social Media, 2011-07-18)
[no abstract available]