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Understanding net benefits: a citizen-based perspective on e-government success
(2009)
eGovernment promises more efficient services and a more responsive government. Despite substantial investment, increasing failure rates have prompted critics to argue that policy makers are not achieving this vision. ...
Implementing successful e-government in Ireland: the importance of business process redesign
(IGI Global, 2005)
Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate ...
E-Government evolution in Ireland: A framework for successful implementation.
(IGI Global, 2005)
E-government provides unparalleled opportunities for governments to streamline processes and
improve customer service. As a result, achieving successful citizen centric e-government has
become a key concern for many ...
Innovation and the information society: policy coherence and governance in Ireland.
(IGI Global, 2005)
This paper is part of the Irish contribution to the OECD project on 'Monitoring and Implementing Horizontal Innovation Policy' (MONIT). The objective of MONIT is to generate knowledge on how to improve innovation policy ...
The role of business process redesign in creating e-government in Ireland
(Emerald, 2006)
The growth and popularity of e-commerce has both challenged and enabled public sector
organizations to redefine their levels of service. E-government provides unparalleled
opportunities for governments to streamline ...
The role of process evolution in achieving citizen centered e-government
(Association for Information Systems, 2003)
The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990¿s E-government provided unparalleled opportunities for governments ...