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Improving decision quality through preference relaxation.
(IOS press, 2010)
In online shopping scenarios, it can be difficult for consumers to process the vast amounts of information available and to make satisfactory buying decisions. Interactive decision aids are a potential solution to this ...
Improving customer decisions using product reviews: CROM - Car Review Opinion Miner
Online shopping is a very goal-oriented activity. Consumers have a set of preferences for a product or service that is used as criteria for assessment of the available alternatives. However, crucial information about ...
Challenges for aided online shopping and product selection - a decision making perspective.
Consumers often face a task to select a best option from a large set of alternatives, such as choosing a car to buy1, an apartment to rent2, or an unforgettable trip to book3. E-commerce sites frequently provide the ...