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Improving customer decisions using product reviews: CROM - Car Review Opinion Miner
(2010-04-07)
Online shopping is a very goal-oriented activity. Consumers have a set of preferences for a product or
service that is used as criteria for assessment of the available alternatives. However, crucial information
about ...
Challenges for aided online shopping and product selection - a decision making perspective.
(2009)
Consumers often face a task to select a best option from a large set of alternatives,
such as choosing a car to buy1, an apartment to rent2, or an unforgettable trip to book3.
E-commerce sites frequently provide the ...