Crew resource management training effectiveness: A meta-analysis and some critical needs
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O'Connor, P., Campbell, J., Newon, J., Melton, J., Salas, E., & Wilson, K. (2008). Crew Resource Management Training Effectiveness: A Meta-Analysis and Some Critical Needs. International Journal of Aviation Psychology, 18(4), 353-368. Taylor & Francis.
Empirical studies of crew resource management (CRM) training effectiveness were subjected to meta-analysis. Sixteen CRM evaluation studies were found to fulfill the a priori criteria for inclusion in the meta-analysis. The metrics of CRM training effectiveness analyzed were reactions, attitudes, knowledge, and behaviors. CRM-trained participants responded positively to CRM (a mean of 4 on a 5 point Likert scale). The training had large effects on the participants attitudes and behaviors and a medium effect on their knowledge. The findings from the meta-analysis are encouraging for the effectiveness of CRM training. However, there is a need for researchers and reviewers to be more rigorous about the data included in research reporting CRM evaluation to allow effect sizes to be calculated.