Browsing Business Information Systems (Conference Papers) by Author "Barry, Chris"
Now showing items 1-20 of 25
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"Calling passengers" - an ethical problem in the design of self-service websites amongst low-cost airlines in Ireland.
Barry, Chris; Torres, Ann M. (Springer, 2007)Ethics on the Internet has been a widely debated topic in recent years covering issues that range from privacy to security to fraud. Little, however, has been written on more subtle ethical questions such as the exploitation ... -
Confirming a taxonomy of decision constructs in business-to-consumer commercial transactions
Barry, Chris; Hogan, Mairéad; Torres, Ann M. (2014)[no abstract available] -
Decision making and information systems development - a conceptual framework
Barry, Chris (2005)A long-standing anomaly within information systems development (ISD) exists - claims made for the benefits of methodology usage and the actuality of practice are poles apart. While both academics and practitioners have ... -
The design of an on-line masters in technology management: a collaborative effort
Barry, Chris; Acton, Tony (Association of Information Systems (AIS), 2005-04)The paper describes the views of the principals involved in the initial stages of planning and development of an MSc in Technology Management programme in Ireland prior to its commencement, and subsequently elicits the ... -
An eye tracking pilot study of optional decision constructs in B2C transactional processes
Hogan, Mairéad; Torres, Ann; Barry, Chris (14th International Conference on WWW/INTERNET (ICWI), 2015-10)Previous research indicated the design of certain decision constructs could be unclear to users in the business to consumer (B2C) transactional process. This pilot study, using eye tracking and cued retrospective think-aloud ... -
Framing or gaming? Constructing a study to explore the impact of option presentation on consumers
Barry, Chris; Hogan, Mairéad; Torres, Ann (2016-02-18)The manner in which choice is framed influences individuals’ decision-making. This research examines the impact of different decision constructs on decision-making by focusing on the more problematic decision constructs: ... -
Heat maps from decision flaps - What we see and what we think
Barry, Chris; Hogan, Mairéad; Lang, Michael (Association for Information Systems (AIS), 2021-09-10)This research study observes how consumers are influenced by the design of decision constructs encountered during the online transactional process. The default values of decision constructs and how decisions are framed, ... -
Hesitancy in committing to large-scale enterprise systems solutions - experiences at a multi-national corporation.
Barry, Chris; Sikorski, Wojtek (2008-06-12)While early cited benefits of Enterprise Resource Planning (ERP) or enterprise systems remain for the most part highly desirable, it is often the case that the promise of delivery differs from reality. Many now agree that ... -
How do firms present choice to consumers? Some unusual decision constructs along the B2C transaction process
Torres, Ann; Barry, Chris; Hogan, Mairéad (2015)Certain features amongst some online retailers are atypical of ‘good’ design; the transaction process presents consumers with optional extras that not only slowed the process down, but also stressed and agitated consumers. ... -
How passengers of low cost carriers feel the pressure: Pricing tactics and other stories
Barry, Chris; Hogan, Mairéad; Torres, Ann M. (AIS Electronic Library (AISeL), 2016-08-24)Low cost carriers (LCCs) market their flights as low cost and aim to garner as much additional revenue as possible from ancillary services such as baggage and priority boarding. Therefore, airlines encourage customers’ ... -
The identification of decision constructs in online transactional processes
Torres, Ann M.; Barry, Chris; Hogan, Mairéad (2014)From prior research, the authors found that certain design features amongst some online retailers were atypical of ‘good’ design elsewhere. It was apparent the transactional process was being used to present consumers with ... -
Identifying and categorizing decision constructs used in business-to-consumer commercial transactions - an exploratory study
Hogan, Mairéad; Barry, Chris; Torres, Ann M. (2013)[no abstract available] -
Identifying essential and optional decision constructs in on-line transactional processes
Barry, Chris; Hogan, Mairéad; Torres, Ann M. (Springer, 2014)Abstract Decision-making for users during an on-line transactional process has become fragmentarv’ and ‘start-stop’. Much of this discontinuance arises from decisions points that users or consumers are presented with. ... -
Identifying essential and optional decision constructs in on-line transactional processes
Barry, Chris; Hogan, Mairéad; Torres, Ann M. (2013)[no abstract available] -
In search of search engine marketing strategy amongst SME s in Ireland
Barry, Chris; Charleton, Debbie (Springer, 2009)Researchers have identified the Web as a searchers first port of call for locating information. Search Engine Marketing (SEM) strategies have been noted as a key consideration when developing, maintaining and managing Websites. ... -
Information System Development over Time - More Lessons from the Field.
Barry, Chris (Irish Academy of Management, 2005)This paper presents further results from a longitudinal research study that has been conducted with one organization, the Western Financial Services (WFS) Group, over a six-year period (Barry 2004). They operate in the ... -
Perceptions of low cost carriers compliance with EU legislation on optional extras
Barry, Chris; Hogan, Mairéad; Torres, Ann M. (2011)Low-cost carriers (LCCs) market their flights as low cost and, so, aim to garner as much additional revenue as possible from ancillary services such as baggage and priority boarding. The airlines therefore encourage purchase ... -
Questioning the use of opaque web practices among low-cost airline carriers
Barry, Chris; Torres, Ann M. (ECIS Standing Committee, 2008-06-09)Modest attention has been given to the subtle ethical issues of ¿best practice¿ on the Internet, such as the exploitation of Web technologies to inhibit or avoid customer service. Increasingly, some firms are using ... -
Researching Search - A Study into Search Engine Marketing Practices in Ireland
Barry, Chris; Charleton, Debbie (INSTICC Press, 2008-07)Researchers have identified the Web as the searchers first port of call for locating information. Search Engine Marketing (SEM) strategies have been noted as a key area for firms to consider when developing, maintaining ... -
A review of ethics in the design of self-service websites amongst low-cost carriers in Ireland.
Barry, Chris; Torres, Ann M. (2007-09)Although ethical issues related to the Internet has been a widely debated topic, little has been written on subtle ethical questions such as the exploitation of Web technologies to inhibit customer service. Increasingly, ...