Business Information Systems (Conference Papers)
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Framing or gaming? Constructing a study to explore the impact of option presentation on consumers
(2016-02-18)The manner in which choice is framed influences individuals’ decision-making. This research examines the impact of different decision constructs on decision-making by focusing on the more problematic decision constructs: ... -
How do firms present choice to consumers? Some unusual decision constructs along the B2C transaction process
(2015)Certain features amongst some online retailers are atypical of ‘good’ design; the transaction process presents consumers with optional extras that not only slowed the process down, but also stressed and agitated consumers. ... -
Web-based information systems - innovation or re-spun Emperor's clothing
(Springer, 2004)The challenge of developing new systems with Web technologies has led many to take for granted that such Web-based Information Systems (IS) are by their nature, and in their essence, fundamentally innovative and different ... -
In search of search engine marketing strategy amongst SME s in Ireland
(Springer, 2009)Researchers have identified the Web as a searchers first port of call for locating information. Search Engine Marketing (SEM) strategies have been noted as a key consideration when developing, maintaining and managing Websites. ... -
A study of first click behaviour and user interaction on the Google SERP
(2010)Firms use Search Engine Marketing (SEM) to drive users to their Website. Some are prepared to pay for placement; others use Search Engine Optimization (SEO) hoping their result percolates up the organic SERP. Despite ... -
Identifying essential and optional decision constructs in on-line transactional processes
(Springer, 2014)Abstract Decision-making for users during an on-line transactional process has become fragmentarv’ and ‘start-stop’. Much of this discontinuance arises from decisions points that users or consumers are presented with. ... -
Confirming a taxonomy of decision constructs in business-to-consumer commercial transactions
(2014)[no abstract available] -
The identification of decision constructs in online transactional processes
(2014)From prior research, the authors found that certain design features amongst some online retailers were atypical of ‘good’ design elsewhere. It was apparent the transactional process was being used to present consumers with ... -
Identifying essential and optional decision constructs in on-line transactional processes
(2013)[no abstract available] -
Identifying and categorizing decision constructs used in business-to-consumer commercial transactions - an exploratory study
(2013)[no abstract available] -
Perceptions of low cost carriers compliance with EU legislation on optional extras
(2011)Low-cost carriers (LCCs) market their flights as low cost and, so, aim to garner as much additional revenue as possible from ancillary services such as baggage and priority boarding. The airlines therefore encourage purchase ... -
An eye tracking pilot study of optional decision constructs in B2C transactional processes
(14th International Conference on WWW/INTERNET (ICWI), 2015-10)Previous research indicated the design of certain decision constructs could be unclear to users in the business to consumer (B2C) transactional process. This pilot study, using eye tracking and cued retrospective think-aloud ... -
Data Protection and Employee Behaviour: The Role of Information Systems Security Culture
(2012)The proliferation of information in modern society, as enabled by technologies such as portable personal devices, social media, and 'cloud'-based services, presents a potentially serious threat to individual privacy and ... -
Cost Estimation in Agile Software Development Projects
(2011)Numerous studies over the years have shown that information systems development (ISD) projects often run over budget or fail entirely. Such failures are not restricted to certain industry sectors or project types; rather ... -
What Determines E-Loyalty? An Analysis of Factors Affecting On-Line Customer Retention
(2012)The objective of this research was to identify, assess and rank the determinants of e-Loyalty for the benefit of online stores so that they may have a better understanding as to what factors customers consider most important ... -
Having a Customer Focus in Agile Software Development
(2010)This research looks at the customer focus of agile software development teams. The study is part of a larger study examining how the twelve principles of Beyond Budgeting are operationalised in the context of an agile ... -
Incorporating Ethics and Social Responsibility in IS Education
(2011)This paper discusses the importance of ethics and social responsibility in information systems (IS) education. The many public scandals of corporate misconduct have increased the need for more emphasis to be placed on ... -
The Paradox of "Structured" Methods for Software Requirements Management: A Case Study of an E-Government Development Project
(2009)This paper outlines the alternative perspectives of "rationalism" and "improvisation" within information systems development, and describes the major shortcomings of each. It then discusses how these shortcomings ... -
Being Agile When It Really Matters: How ICT can Facilitate Rapid Response to Cardiac Emergencies
(2010)Sudden cardiac death is a serious public health issue in Ireland, especially within rural communities that cannot be quickly reached by emergency ambulance services. When a person suffers a cardiac ... -
Using Web-based Surveys for Information Systems Research: An Experience Report.
(2005)There has been much interest of late in the use of Web-based surveys. However, the methodological issues of Web-based surveys are poorly understood. This paper reports on the experiences gained from a recently conducted ...