Now showing items 1-10 of 254
Modelling User Behaviour in Online Q&A Communities for Customer Support
[no abstract available]
Characterising and evaluating online communities from live microblogging user interactions
(NUI Galway, 2018-07-03)
Microblogging (mainly represented by Twitter) is a type of social media that focuses on fast open real-time communication using short messages between users and their followers. This system is attractive due to its open ...
Random Manhattan Integer Indexing: Incremental L1 Normed Vector Space Construction
Vector space models (VSMs) are mathematically well-defined frameworks that have been widely used in the distributional approaches to semantics. In VSMs, high-dimensional vectors represent linguistic entities. In an ...
Targeting online communities to maximise information diffusion
(Association for Computing Machinery, 2012-04)
In recent years, many companies have started to utilise online social communities as a means of communicating with and targeting their employees and customers. Such online communities include discussion fora which are ...
Combining open innovation and agile approaches: implications for IS project managers
This paper describes a research-in-progress that explores the applicability and implications of open innovation in a multiple-project environment that employs agile approaches to information systems development. In doing ...
Having a Customer Focus in Agile Software Development
This research looks at the customer focus of agile software development teams. The study is part of a larger study examining how the twelve principles of Beyond Budgeting are operationalised in the context of an agile ...
Beyond Budgeting: A Performance Management Model for Software Development Teams
The Beyond Budgeting performance management model enables companies to keep pace with changing environments, to quickly create and adapt strategy and to empower people throughout the organisation to make effective choices. ...
Performance Management of Agile Software Development Teams
Around the same time as the emergence of agile methods as a formalized concept, the management accounting literature introduced the concept of Beyond Budgeting as a performance management model for a changing business ...
Financial Industry Ontologies for Risk and Regulation Data (FIORD): a position paper
This paper presents a proposed approach to address risk andregulation management within the highly active and volatile financial domainby employing semantic based technologies within a collaborative networksenvironment. ...
A semantic framework for modelling quotes in email conversations
Quoting is a common practice in online conversations, notably in email discussions and bulletin boards. Despite many applications that offer special functionalities to handle them, there is no agreement on how to semantically ...