The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. E-government provides unparalleled opportunities for governments to streamline ...

Agile software development has caught the attention of both practitioners and academics in recent years. In spite of many anecdotes and papers describing lessons learnt the theoretical foundation of agile software development ...

Speech enabled business applications are characterized by complex implementations that bring together language processing technologies, applications development, and end-user psychology. Resilience is critical to ...

The growth and diffusion of self-service technology (SST) over the last decade has resulted in an increasing number of business and government transactions being completed without human assistance. One innovation in this ...

Innovation management is now seen as an important competitive advantage for Multi-national Corporation (MNC) subsidiaries located in Ireland's changing economy. This paper reports on the initial stages of a case study in ...

The article discusses the findings of research on the prevalence of technophobia amongst older adults in Ireland. The study was conducted using questionnaires which consisted of computer anxiety rating scale form C (CARS-C), ...

Appraising the success of information systems has long been a difficulty for management. Indeed, the definition of 'success' is controversial as the term itself is multi-dimensional and can be assessed at various ...

Appraising the success of information systems has long been a difficulty for management. Indeed, the definition of 'success' is controversial as the term itself is multi-dimensional and can be assessed at various levels ...