Search
Now showing items 1-2 of 2
Taxonomy extraction for customer service knowledge base construction
(Springer, 2019-11-04)
Customer service agents play an important role in bridging the gap between customers vocabulary and business terms. In a scenario where organisations are moving into semi-automatic customer service, se- mantic technologies ...
Back-translation approach for code-switching machine translation: A case study
(AICS2019, 2019-12-05)
Recently, machine translation has demonstrated significant
progress in terms of translation quality. However, most of the research
has focused on translating with pure monolingual texts in the source
and the target side ...