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The diffusion of WOZ: expanding the topology of IS innovations
(Palgrave Macmillan, 2006-12-05)
The growth and diffusion of self-service technology (SST) over the last decade has resulted in an increasing number of business and government transactions being completed without human assistance. One innovation in this ...
The role of business process redesign in creating e-government in Ireland
(Emerald, 2006)
The growth and popularity of e-commerce has both challenged and enabled public sector
organizations to redefine their levels of service. E-government provides unparalleled
opportunities for governments to streamline ...
Technophobia amongst older adults in Ireland
(Irish Journal of Management, 2006-06)
The article discusses the findings of research on the prevalence of technophobia amongst older adults in Ireland. The study was conducted using questionnaires which consisted of computer anxiety rating scale form C (CARS-C), ...