Competitive pressures and improvements in information technology constantly force organisations to re-evaluate their business strategies (Porter, 2001; Venkatraman, 1994). Although public-sector organisations may not operate ...

E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many ...

This paper investigates the applicability and potential use of biometrics for e-government services. An in-depth case study is presented outlining the development of e-government services in Ireland, highlighting potential ...