Now showing items 1-3 of 3
The wizard of OZ: instilling a resilient heart into self-service business applications
Speech enabled business applications are characterized by complex implementations that bring together language processing technologies, applications development, and end-user psychology. Resilience is critical to ...
The diffusion of WOZ: expanding the topology of IS innovations
(Palgrave Macmillan, 2006-12-05)
The growth and diffusion of self-service technology (SST) over the last decade has resulted in an increasing number of business and government transactions being completed without human assistance. One innovation in this ...
Innovation management in a multi-national corporation's subsidiary of Ireland's evolving knowledge economy.
(Springer Verlag, 2006)
Innovation management is now seen as an important competitive advantage for Multi-national Corporation (MNC) subsidiaries located in Ireland's changing economy. This paper reports on the initial stages of a case study in ...