Browsing College of Engineering and Informatics by Subject "Knowledge process"
Now showing items 1-2 of 2
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Enterprise knowledge management
(2000)The knowledge-based theory of a firm suggests that knowledge is the only remaining sustainable resource that can provide competitive advantage in dynamic environments. Knowledge is a key resource that must be actively ... -
A framework to support knowledge transfer in the service sector
(2010)This paper introduces a framework for supporting and analysing knowledge transfer in the service sector, which centres on the individual in the process. It argues that the individual is at the centre of the transfer process ...