Browsing College of Engineering and Informatics by Subject "quality improvement"
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Revisiting Ishikawa's original seven basic tools of quality control: A global study and some new insights
(Institute of Electrical and Electronics Engineers (IEEE), 2021-07-26)The purpose of this global study is to investigate the validity of Dr. Ishikawa’s statement that “95% of problems in processes can be solved using the 7 Quality Control (QC) tools” in organizations. An online survey ...