A constructivist grounded theory study of the enablers and development of trust in scrum teams
View/ Open
Date
2019-08-19Author
O'Connell, Trish
Metadata
Show full item recordUsage
This item's downloads: 2866 (view details)
Abstract
The academic discourse is replete with aphorisms advocating the need for trust in Scrum teams. However, whilst trust is believed to be necessary to foster knowledge sharing and collaboration within the Scrum team no research has to date been published which explicates this social construct. This thesis presents a constructivist grounded theory study which undertook to identify the enablers of trust in Scrum teams and furthermore, describes how the trust is developed in the five multinational organisations that contributed to the study. Through intensive interviews of Scrum team members, the research led to the development of a conceptual model of trust in Scrum teams. Additionally, using the participants’ spoken words the research endorsed the necessity for trust in both collaboration and knowledge sharing.