Browsing Enterprise Agility (Scholarly Articles) by Subject "Automatic speech recognition (ASR)"
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The diffusion of WOZ: expanding the topology of IS innovations
(Palgrave Macmillan, 2006-12-05)The growth and diffusion of self-service technology (SST) over the last decade has resulted in an increasing number of business and government transactions being completed without human assistance. One innovation in this ... -
The wizard of OZ: instilling a resilient heart into self-service business applications
(Springer, 2006)Speech enabled business applications are characterized by complex implementations that bring together language processing technologies, applications development, and end-user psychology. Resilience is critical to ...